"Roll up, Roll up"
It was only a matter of time before our excellence was awarded.
Customer Service - The ARMA consumer Charter sets out the high standard of service you can expect
Good Communication - You will be updated regularly with whats going on in your property
Your Service Charges - These are held legally and safely in trust as required by law
Professional Indemnity Insurance - This protects you in the rare incidence of negligence
Highest Professional Standards - All ARMA agents must not only comply with the RICS Service Charge Residential Management Code but also with the higher ARMA standards
Your Complaints - Members must have a formal complaints procedure
Independent Assurance - Members are required to belong to an ombudsman scheme and are independently regulated.