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Cookies

Use of cookies by this website

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.

The word cookie is often used as a general term to describe a number of technologies, all of which have a similar purpose. This page explains a little bit more about the types of cookies we use in emails and the choices you have in terms of accepting or rejecting them.

We use cookies in some of our emails. They help us to understand a little bit about how you interact with our emails, and are used to improve our future email communications.

If you have configured your computer to automatically display images, or if you have added us to your email "address book" (or "safe senders" list), or if you have configured your computer to have "weak" security, cookies might be set at the same time as you download, open or read an email from us. If you would prefer for this not to happen, you should disable the automatic displaying of images, or remove us from your address book or strengthen your security settings.

The types of ‘cookies’ we use:

Web beacons

A web beacon is a tiny, invisible image placed within an email message that tells us whether you have opened an email, how often you have opened it, how you interacted with the email (such as the time you spent reading the email), which email software and web browser you used, which device you used and your IP address. We also use web beacons to help us display emails in the best format for your device.

Link tracking

Our emails contain a number of hyperlinks, each of which has a unique tag. When you click on one of these links you will be automatically redirected to the server of our mailing company which logs the click. From there you will be redirected to the relevant page on our website. This process enables us to understand who has clicked through from an email to visit our website. We use this information to tailor future messages to you.

Cookies

Our process for delivering emails may cause cookies to be set, when you download images or when you click on a link.

Making choices about cookies

If you do not wish to accept cookies from any one of our emails, simply close the email before downloading any images or clicking on any links. You can also set your browser to restrict cookies or to reject them entirely. These settings will apply to all cookies whether included on websites or in emails.

In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted (for example, when you've added an email address to your address book or safe senders list). Please refer to your email browser or device instructions for more information on this.


Type Cookie Name Expiration Purpose
Essential Cookies ci_session ci_session 2 years Cookie normally associated with the CodeIgniter framework for building PHP based applications. Usually used to maintain a user state during a browser session for consistancy of user experience. By default the cookie is destroyed when the browser session ends, in which case it can be Strictly Necessary.
Essential Cookies Cookie Preference Accepted LeanCMSV1CookieCompliancyAccepted 365 days Cookie used to identify your acceptance to our site use of cookies.

 

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Essential Cookies Cookie Preference Declined LeanCMSV1CookieCompliancyDeclined 30 days Cookie used to identify your refusal to our site use of cookies - apart from essential and analytics cookies.

 

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Essential Cookies Google ReCaptcha 1P_JAR
CONSENT
NID
2 years In order to protect the input forms on our website, we utilise the "reCAPTCHA" service from the company Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 United States, hereafter also referred to as "Google". With this service, we can differentiate between information that has been entered into a form by a human and information that has been entered by an automated machine. The use of automated information entry constitutes misuse. To the best of our knowledge, the referrer URL, the IP address, the behaviour of website visitors, information about the operating system, browser and length of the visit, cookies, display instructions and scripts, the inputting behaviour of the user as well as the mouse movements in the reCAPTCHA checkbox area are transmitted to Google.

 

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Analytics Cookies Google Analytics _ga
_gat_gtag_UA_157153304_1
_gid
2 years These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

 

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To Opt Out Click here

Third Party Cookies Tawk.to _cfduid
_tawkuuid
_hjid
ss
tawkUUID
7 months We use Tawk.to in order for our customers to be able to connect with our team whenever they visit our site. These cookies are set by Tawk.to and allow us to know if a user has returned to the site to connect with us and so that we can personalise the user experience.

 

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How do I change my cookie settings?

You can change your cookie preferences at any time by clicking on the Change cookie preferences button. You can then click on ‘Accept All Cookies’ or ‘Decline All Cookies’. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.